Dry ice will be provided to ensure the quality of ice-cream is maintained.Q: CAN I SEE THE FINAL PRODUCT BEFORE IT IS DELIVERED?
We provide completed product photos for every item you ordered before delivery. This will be sent to your mobile via SMS complete with delivery details tracking of your product.Q: CAN I INCLUDE A PERSONAL MESSAGE ON CARD WITH MY ORDER?
You can add your personal message with every gift by using the message field as shown on the right. Your message card will be laminated and sealed in an envelope or displayed on your gift hamper. Service is complimentary.
Delivery to any locations in Singapore or in Sentosa is free. There are no extra charges for delivery to airports, hotels, offices or high-security areas. All orders can be delivered within 6 hours upon completion of your order. We do cater for urgent delivery within 3 hours of your order for an extra charge of SGD$30 and urgent delivery within 3-6 hours of your order for an extra charge of SGD$20.Q: CAN I SPECIFY A TIME FOR DELIVERY?
Yes! Our system allows hourly time frame booking for your delivery. If you need your delivery to be made at a specific timing, do make a note in the special request section on the next page and we will accede to your request.Q: CAN I ARRANGE FOR SPECIAL REQUESTS DURING DELIVERY?
Yes! Our delivery team is trained with a common aim to keep customer's satisfaction at heart thus we will coordinate with any requests made to make the delivery surprise a possible one.Q: CAN I TRACK MY DELIVERY?
We provide full tracking information from the time your ordered product is on the way to the exact timing it will be arriving through our SMS system. You will receive an email with the signed delivery order when your recipient receives the product.