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Membership

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  • 1. By using the membership card, users shall be deemed to have read, understood and agreed with the terms and conditions of the membership stipulated herein.

    2. FIM reserves the right to amend or withdraw any terms, conditions and membership privileges with prior notice under written notice to all members.

    3. FIM may at its sole discretion, amend, withdraw or substitute any rewards or benefits without any prior notice.

    4. Any voucher issued together with membership are not exchangeable for cash.

    5. Each code generated on membership card is unique and must be used upon checkout with code entered at the time of online purchasing.

  • Q: WHAT ARE THE SERVICES AND PRODUCTS I CAN USE THE MEMBERSHIP CARD ON?

    FIM offers a wide range of Flowers and Gifts for any occasions. Our main product categories include cakes & flowers, bridal works, hand bouquets, get well hampers, new born hampers, flower gift baskets, floral table arrangements, congratulatory stands, wreaths and event decoration services.

    Q: CAN I USE MY VOUCHER AND DISCOUNT CODE TOGETHER?

    No. Each transaction can only allow a single discount code to be applied during checkout.

    Q: IS THERE AN EXPIRY DATE FOR MY MEMBERSHIP?

    No. All membership issued by FIM is lifetime and you can enjoy 15% discount for any purchases.

    Q: IS THERE AN EXPIRY DATE FOR MY ANNUAL BIRTHDAY VOUCHER ISSUED?

    Yes. The voucher will be issued on the first day of your birthday month and can be used for any birthday, anniversary or celebrations. The voucher will expire on the last day of your birthday month.

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